Ordering through our online store is possible 24 hours a day, 7 days a week.
1st Step
Select the code, color and size of the product you want by clicking the Buy button and the product is added to your shopping cart (top right).
At this point you can either "complete your order" or "return" to the store and continue with your purchases!
If you want to make a change in the products you have chosen, all you have to do is click on your shopping cart (top right) and you can make any change you want.
2nd Step
Then if you agree with the products in the shopping cart, you can complete your order as a "guest" or register a member *
* Why member registration?
For Gifts, Coupons, Draws and Promotions exclusively for you!
Once you place your order on www.e-must.gr you will receive an automated email which will confirm the registration of your order.
In the second year you will receive a 2nd email that will write to you in processing.
When your order is completed you will receive a 3rd email that will say ‘Completion’ and will have your Order Number and the possible delivery date.
If your order is made 09:00 - 15:00 on working days Monday - Friday it will be processed and shipped the same day, while if it is placed after 15:00 it will be executed the next day!
If your order is made 09:00 - 10:00 on Saturday it will be processed and will be shipped the same day otherwise it will be shipped on Monday!
Telephone order
The customer service line operates MON-Fri: 09: 00-14: 00/17: 30-21: 00 & TET / SAT: 09: 00-14: 00.
What you will need is the product code and color as listed on e-must.gr
You will be asked by our store: Name, Delivery Address, Postal Code, Telephone, as well as a valid email
Telephone service: +30 2226 055542
Payment methods
1. Cash on delivery
Pay the price of your order to the courier company upon receipt of your product.
The cost of cash on delivery is € 1.98 which will be added to the final total of your purchase.
2. By bank deposit
You choose the bank, from the ones we work with, and then proceed to transfer or deposit.
Your order will be booked and will be valid for 2 working days.
Alpha bank
IBAN: GR11014020 1020100233 0000894
ΒΙC: CRBAGRAA
BENEFICIARY: TSOUTSIKA AGGELIKI GEORGIOU
* Attention! Before making the deposit, contact us to confirm the availability of the product!
3. Payment by Credit or Debit or Prepaid Card
Your card will be charged through the Alpha Bank platform.
We accept payments:
– via credit, debit and prepaid cards of Visa, Mastercard, Maestro, American Express, Diners, Discover
All card payments are processed through Alpha Bank’s “Alpha e- Commerce” electronic payment platform and use TLS 1.2 encryption with 128-bit encryption protocol (Secure Sockets Layer – SSL). Encryption is a way of encrypting information until it reaches its intended recipient, who will be able to decrypt it using the appropriate key.Shipping Methods
1. By courier
All shipments are made by ELTA courier and with a charge of 3.00
FREE SHIPPING for purchases over 50 €
2. Collection from the store
Order collection from the Must store in the Central Square of Istiaia can be made on the following days and hours
MON-Fri: 09: 00-14: 00/17: 30-21: 00
TET / SAB: 09: 00-14: 00 In any case you will be informed electronically about the progress of your orders